FerndeskFFerndesk
3d ago

Help center branding and chat unexpectedly revert

A previously customized help center unexpectedly appeared with default colors and header navigation, and its embedded support chat disappeared. The team restored the chat manually, but the original branding and navigation still need investigation. The team reports noticing the change before editing the displayed name. Preserve existing help center customization across unrelated edits and make it possible to identify and recover an unexpected reset. The trigger and cause are not yet confirmed; this report does not establish permanent data loss or a released fix.
PendingPending