Planned
4Committed and queued
Features
Ability to customize the help center landing page
The default page for the Help Center is a page with a title / subtitle and a collection of links to each of the main...
Features
Recurring tasks
Would be nice to setup a way to do recurring tasks, like update specific posts on a schedule.We have a "warranty...
Features
Select a github branch/tell fern to work in a specific branch
Some way to configure github branchesWould love to hear your use-cases
Features
Seamless escalation between Fern and customer support
Just a feature request: If the AI doesn't know the answer to something, it would be great to have a way transfer over...
In Progress
2Actively being built
Done
4Recently shipped
Features
Restrict access on client segment
Is it possible in Ferndesk to restrict access at the article or category level based on client segment?
Features
Hidden Articles + Noindexable articles
The ability to hide articles from the main navigation
Features
Slack integration
for both customer facing assistant + doc updates
Bugs
Connection error
I cannot connect