FerndeskFFerndesk
3d ago

Widget announcement sync retries too quickly after rate limiting

The widget can show Too many requests warnings while ordinary help content still works. Rate-limited requests have been observed on announcement read-state synchronization, which can delay shared read/unread state. A focused source test also found retries happening before the server's requested wait has elapsed, with reinitialization able to restart those retries. Respect the server cooldown, including reinitialization, while preserving pending acknowledgements and normal recovery. The exact live trigger and a deployed fix remain unverified.
PendingPending