FerndeskF
Ferndesk

Fix color issues when dark mode

Issues on some icons and text colors when dark mode on in the docs pages.

PendingPending

Emails sent via the widget lose line breaks

Emails created through the feedback widget arrive as one solid block of text. All paragraph breaks and line breaks are removed. This makes long emails hard to read. Please keep the original line...

PendingPending

can't save edits in widget customization

i want to edit the translations of the text for the widget. every time i hit save, all changes are gone

PendingPending

In the sidebar, when current page, scroll to the current item

If e.g. comes to the page from a page or from the search bar, if the sidebar content is very long, the sidebar's scroll position stays at the same position instead of scrolling to the current active...

PendingPending

Fix issue in help center with no filter in URL

Add filter values in the URL so that when refresh, the page keeps the previous filters.

PendingPending

Issue with “Contact us” flow in Help Center

I’m facing an issue with the “Contact us” flow in the Help Center.In the widget, everything works correctly: when users click “Contact us”, it opens our support contact form as expected.However, in...

PendingPending

Missed searches reporting is confusing

- it currently aggregates all data- if there are any missed searches at all, it marks the entire row as missed- analytics are being tracked properly, the reporting is just really confusing - needs a...

PendingPending

Dashboard captures show outdated UI after deployment

A connected product dashboard can appear outdated in Fern after a UI deployment, reportedly even after another login. Teams need new documentation captures to reflect the current deployed interface,...

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Dashboard captures can fail at verification with no usable screenshots

Authenticated Dashboard screenshot capture can remain blocked at a verification challenge. Repeated attempts can finish with no usable screenshots, while Show browser is a read-only preview rather...

PendingPending

Password-protected Docusaurus imports show an unsupported-site error

When onboarding from a password-protected Docusaurus site, the attempt can end with an unsupported-help-center error before any articles are imported. This makes it unclear whether the import is...

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